FAQs

What is GM Klang Wholesale City’s operating hours?

Answer:

We are open every day except on official Chinese New Year and Hari Raya Aidilfitri public holidays.*

Our operating hours are set out below:

• Block A and Block B (Wholesale Shops) - EVERYDAY 10am to 7pm, and

• Block C (Wholesale Shops) and F&B Outlets – EVERYDAY 10am to 10pm.

 

*Note: This would be the 1st and 2nd day of both Chinese New Year and Hari Raya Aidilfitri.

I am looking for a particular product. How do I find out if GM Klang Wholesale City has such a product?

Answer:

Please refer to our shop directory that lists broad product categories offered by our wholesalers. If you are unable to find the type of product that you are looking for on our shop directory, we strongly encourage you to visit our wholesale complex to source for the product. The reason for this is because our wholesalers are constantly updating their product range, and not all products available are listed on the shop directory.

How do I find out the price of a particular product? And how do I get the best price?

Answer:

The wholesale price for products can vary depending on the quantity you are purchasing. In addition, the same product may be offered by different wholesalers at different prices.  In order to get the best price, we strongly recommend that you visit our wholesale mall to shop around and speak to our wholesalers here.

I am looking for Shop X. How do I know where it is?

Answer:

Please refer to our shop directory, which lists all our wholesalers, the product categories that they carry and the unit number of the shop. This will help you to find the shop when you are at our complex.

I would like to contact Shop X. How can I get their contact details?

Answer:

Due to data privacy regulations, we will need to obtain the consent of our wholesalers before sharing their contact details with you. As such, the easiest way would be for you to email us your details through our enquiry form and we will pass your details to the relevant wholesaler for them to contact you.

I am interested in purchasing from your wholesale online. Does GM Klang Wholesale City offer online ordering?

Answer:

Sorry, at this point in time we do not take online orders. We would like to welcome you to visit GM Klang Wholesale City to make your order personally. It is always better to meet someone in person and check the quality of the product in person before buying it! 

Does GM Klang Wholesale City offer delivery/postal services?

Answer:

Our wholesalers at GM Klang Wholesale City are usually happy to assist their customers with the delivery/postal services. There are a few courier services providers who service our wholesalers here, e.g. UPS, City Link, GD Express, Nationwide Express, Kangaroo & others.  In Block C Pavillion 1, we also have POSLaju where you arrange your own delivery/postal arrangements. Some wholesalers may have a preferred delivery/postal service provider so it would be best to discuss delivery arrangements with them.

I am travelling from overseas or interstate. How can I get to GM Klang Wholesale City from Kuala Lumpur International Airport (i.e. KLIA and KLIA2)?

Answer:

There are a few transportation available, as outlined below:

  • By Aerobus – You may choose the route from KLIA/KLIA2 to Premiere Hotel, Klang. From the hotel, catch a taxi to GM Klang Wholesale City which is just 3km away.
  • By Taxi – Please advise the attendant at the Taxi Payment Counter that your destination is GM KLang Wholesale City. You will be directed to the taxi waiting line. The journey should take about 55minutes.
  • By Car – GM Klang Wholesale City is accessible via many highways, eg ELITE Highway, KESAS Highway and New Klang Valley Expressway (NKVE). There are more than 1,000 parking bays available at GM Klang Wholesale City for visitors. There are also plenty of public parking bays in the vicinity area of GM Klang Wholesale City.

I have lost/found something at GM Klang Wholesale City. What should I do?

Answer:

Please refer all lost/found property matters to our Customer Service Counter, located on the 1st Floor, the link way of Block A & B. The Customer Service Counter is opened daily from 10am to 7pm.

When is Block B going to open for business?

Answer:

We are very excited to share with you that our new Block B will be opened in November 2016! For news and updates on GM Klang Wholesale City, do look us up on our social media accounts. We are on Facebook, Twitter, Instagram, Youtube and WeChat.

I am interested in purchasing/renting a shop at  GM Klang Wholesale City. Who should I contact?

Answer:
  • For Sales enquiries: Please call 016-2168552
  • For Leasing enquiries: Please call 03-3325 1788

Alternatively, Please leave us your details via our enquiry form and we will get in touch with you!

Couldn’t find the answer to your question here?

Answer:

No worries! Ask us here and we will get back to you within a few working days. Thank you!

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